1. Company Overview
Techone Consulting INC provides Software-as-a-Service setup, technology consulting, cloud-based business tools, workflow automation, web application support, API integrations, reporting dashboards, documentation, and ongoing technical maintenance.
2. Services Provided
Our services may include SaaS setup, software configuration, custom web application support, workflow automation, cloud platform assistance, API integrations, dashboard reporting, technical documentation, cybersecurity access planning, website technology support, and digital operations support.
Specific services, pricing, timelines, and deliverables are based on the approved quote, invoice, statement of work, or project agreement.
3. Client Responsibilities
Clients agree to provide accurate project information, timely feedback, required account access, business requirements, content, approvals, and other materials needed to complete the work. Clients are responsible for ensuring they have the right to use any materials, data, software accounts, logos, content, or systems they provide.
4. Quotes and Pricing
Quotes are based on the information provided by the client. Pricing may vary based on project complexity, software tools, number of users, integrations, support needs, development time, configuration requirements, and third-party costs. Additional work outside the original scope may require an updated quote or invoice.
5. Payments
Payment terms will be stated on the applicable invoice, quote, agreement, or checkout page. Some projects may require a deposit before work begins.
6. Service Fulfillment
All SaaS setup, software support, workflow automation, web application assistance, cloud technology consulting, digital platform support, and reporting deliverables are provided digitally through email communication, scheduled meetings, written reports, technical documentation, configured software tools, dashboard access, testing updates, and approved project milestones.
7. Turnaround Times
Estimated timelines may vary based on project size, complexity, software requirements, third-party tools, client responsiveness, approvals, and revision requests. Techone Consulting INC will make reasonable efforts to meet agreed timelines.
8. Revisions
Projects may include a limited number of revisions depending on the approved scope. Additional revisions, feature requests, configuration changes, or custom development may require additional fees.
9. Third-Party Services
Some services may depend on third-party software, hosting platforms, APIs, plugins, cloud systems, or external vendors. Techone Consulting INC is not responsible for outages, pricing changes, data loss, policy changes, or limitations caused by third-party providers.
10. Intellectual Property
Unless otherwise agreed in writing, Techone Consulting INC retains ownership of its pre-existing tools, templates, frameworks, internal systems, processes, documentation structures, and reusable technical methods. Client-specific final deliverables may be transferred or licensed to the client after full payment is received, according to the approved project scope.
11. Confidentiality
We may receive confidential business information while providing services. We use reasonable care to protect confidential information and use it only for service delivery.
12. Acceptable Use
Clients agree not to use our services for unlawful, abusive, fraudulent, harmful, misleading, or unauthorized activity, including spam, malware, phishing, unauthorized data access, or violation of third-party rights.
13. Cancellations and Refunds
Cancellations and refunds are governed by our customer support and cancellation terms. Service fees may be non-refundable once work has started, project resources have been allocated, or digital deliverables have been provided.
14. Limitation of Liability
Techone Consulting INC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill.
15. Contact
For questions about these Terms, contact Techone Consulting INC at info@techoneconsultrg.us or +1 248 656 8774.